PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the “Agreement”) governs your use of this website, www.sindhuplastics.com, Sindhu Plastics or Sindhu plastics or sindhu plastics (“Business Name”) offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Sindhu Plastics reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Sindhu Plastics will alert you that indicating on the top of this Agreement the date it was last revised has made changes or revisions. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Sindhu Plastics encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Sindhu Plastics for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

I. PRODUCTS

Terms of Offer: This Website offers for sale certain products (Household Plastic & Steel). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement. Sindhu Plastics have full rights to change the offers without prior notice to you.

Customer Solicitation: Unless you notify our customer support reps while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Sindhu Plastics and its designated in house or third party call team(s).

Opt Out Procedure: We provide 2 easy ways to opt out of from future solicitations.

  1. You may use the opt-out or unsubscribe link found in any email solicitation that you might receive.
  2. You may send a written remove request to [email protected]

Sales Tax: If you purchase any Products, you will be responsible for paying any applicable sales tax.

II. WEBSITE

Content; Intellectual Property; Third Party Links:

In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites. Sindhu Plastics does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Sindhu Plastics does create the content on this website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you and Sindhu Plastics does not endorse the contents on any such third-party websites. Sindhu Plastics is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

Use of Website:

Sindhu Plastics is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website License. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non commercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Sindhu Plastics  or the applicable third party (if third party content is at issue).

Posting:

By posting, storing, or transmitting any content on the Website, you hereby grant Sindhu Plastics a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Sindhu Plastics does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Sindhu Plastics is not liable for any damage or harm resulting from any posts by or interactions between users. Sindhu Plastics reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Sindhu Plastics deems objectionable.

III. DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE  AT  YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Sindhu Plastics EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. (“PRODUCTS” INCLUDE TRIAL PRODUCTS.)

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Sindhu Plastics MAKES NO WARRANTY:

THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE OR TIMELY.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED. REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

IV. LIMITATION OF LIABILITY

YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Sindhu Plastics EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. (“PRODUCTS” INCLUDE TRIAL PRODUCTS.)

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Sindhu Plastics MAKES NO WARRANTY:

THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE OR TIMELY.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED. REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

V. INDEMNIFICATION

You will release, indemnify, defend and hold harmless Sindhu Plastics and any of its contractors, agents, employees, properiter, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products; (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Sindhu Plastics. When Sindhu Plastics is threatened with suit or sued by a third party, Sindhu Plastics may seek written assurances from you concerning your promise to indemnify Sindhu Plastics; your failure to provide such assurances may be considered by Sindhu Plastics to be a material breach of this Agreement. Sindhu Plastics will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Sindhu Plastics choice at its expense. Sindhu Plastics will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Sindhu Plastics  against any claim, but you must receive Sindhu Plastics prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

VI. PRIVACY

Sindhu Plastics  believes strongly in protecting user privacy. Please refer to Sindhu Plastics privacy policy, incorporated by reference herein, that is posted on the Website.

VII. AGREEMENT TO BE BOUND

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

VII. Payment facility for product purchase

Only in Retail-

While availing any of the payment method/s available on the website, the company and the website, in any event, is not responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the user due to any reason.

Sindhu Plastics will accept Indian currency INR payments only. The website will not be responsible or assume any liability for payments made in other currencies.

Sindhu Plastics and the website accept payments in the below given formats:

  • Credit Cards
  • Debit cards
  • Net Banking

Only in wholesale-

Sindhu Plastics and website accept payment in the below given formats-

  • NEFT / RTGS
  • Cheque
  • Delivery Details

We have partnered with courier service/s to deliver products to customers. If the website and sindhu Plastics receives order after 2:00 pm, then its next day will be considered as the first day of delivery / shipping duration. Our deliver service partners work on all days of the week but we do not guarantee delivery on Sunday and on any holidays (including national holidays).

Our delivery service providers will make two attempts to deliver your order to you. Further to which the order will be returned back to us. In this situation we can refund your order amount  but we will be charging ₹100 restocking fee will be deducted from your refund amount

Sometimes, delivery may take longer due to

  • bad weather
  • flight delays
  • political disruptions
  • other unforeseen circumstances

In such cases, the delivery might get delayed (beyond 10 working days can be as 10-15 or 15-20 working days). The company and the website will not be able to compensate for any mental agony caused due to delay in delivery

We regret to inform you that currently we do not have international shipping through the website. We request you to contact us at [email protected], in case of any bulk orders and we can possibly make some special arrangements for you.

Responsibility on post delivery

Once the user receives the ordered products, the user will be responsible for title and risk of loss for the ordered products.

Returns & Refund Policy

In case of Retail

We have a 5 Days return policy (from the day of delivery) subject to the following issues only:

  • If there is any manufacturing defect which is hampering the optimal intended use for our products, OR
  • If you may have received a product which did not match the specifications mentioned on the website at the time of placing your order for example the wrong colour or size OR
  • If you have received product in a damaged condition; in this case you need to inform us about the condition within 24 hours of receipt of your order by you.

You have to contact the customer care centre with your order details to address the issue and we’ll arrange the pickup of your shipment at no extra cost to you.

Please ensure that product is in unused and original condition which includes all price tags, labels, accessories, original packing and the invoice along with the product. And in the case of any manufacturing defects we require the original packing, accessories and invoice even though the product may have been used by you. Once we have the received the returned shipment and your return has been processed, your refund amount will be processed immediately. However, kindly note that some banks take from 7 days to 21 days to complete the refund process.

Following products shall not be eligible for return or replacement:

  • Damages due to misuse of product;
  • Incidental damage due to malfunctioning of product;
  • Any consumable item which has been used/installed;
  • Products with tampered or missing serial/UPC numbers;
  • Digital products/services
  • Any damage/defect which are not covered under the manufacturer’s warranty
  • Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered.

Cancellation of orders by the user, website and the company

In case of cancellation after a confirmed order is placed –

  1. If basic amount of invoice is >= ₹1000 then ₹100 restocking fee will be deducted  from your refund amount .
    1. If basic amount of invoice is < ₹1000 then 10% of basic amount of invoice as restocking fee will be deducted from refund amount.

In case of Wholesale

  1. If there is any manufacturing defect which is hampering the optimal intended use for our products. Products can be exchanged against product , with the same bill amount.

The following shall not be eligible for return or replacement:

  1. Damages due to misuse of product
  2. Incidental damage due to malfunctioning of product
  3. Any consumable item which has been used/installed
  4. Any damage/defect which are not covered under the manufacturer’s warranty.
  5. Performance related issues.
  6. Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered.

For any fraudulent activity, Sindhu Plastics and the website reserves the right to cancel all past, pending and future orders without any liability. Sindhu Plastics and the website also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website, stock unavailability, bulk orders and incomplete information or address provided by the user. The user’s internet protocol (IP) will be logged when placing an order. This is for reasons of fraud protection. Account for the customers falling in fraudulent or loss to business category may be blocked.

VIII. GENERAL

Force Majeure: Sindhu Plastics will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict.

Cessation of Operation: Sindhu Plastics may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement: This Agreement comprises the entire agreement between you and Sindhu Plastics and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver: The failure of Sindhu Plastics  to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law: Jurisdiction. This Website originates from the Delhi, India. This Agreement will be governed by the laws of the Union Territory of Delhi without regard to its conflict of law principles to the contrary. Neither you nor Sindhu Plastics will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in Delhi. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights: BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination: Sindhu Plastics reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Sindhu Plastics may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Sindhu Plastics reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Sindhu Plastics chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use: Sindhu Plastics  makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

Assignment. You may not assign your rights and obligations under this Agreement to anyone. Sindhu Plastics  may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.